Q. Does Henry Ford Pharmacy accept my insurance?

A. We accept most insurance plans. Several Henry Ford Pharmacy locations also have the ability to bill Medicare Part B.

Q. How do I transfer my prescriptions to Henry Ford Pharmacy?

A. Give your current pharmacy information to a Henry Ford Pharmacy employee and let us do the rest.

Q. What if my insurance does not cover my medication?

A. All Henry Ford Pharmacies will work closely with your doctor and/or insurance company to obtain prior authorizations if needed. Our organization has partnerships with a large number of non-profit foundations to help provide financial assistance, making medications affordable.

Q. Will I pay more for my medication if I use a Henry Ford Pharmacy?

A. No, your co-pay amount is set by your insurance provider. You will pay the same co-pay amount through Henry Ford Pharmacies that you would incur at other retail pharmacy chains.*

If you are a cash paying patient or have no insurance coverage for certain medications, Henry Ford Pharmacy staff will work with you to provide competitive pricing.

* Some insurance plans require patients to go through a contracted pharmacy for certain medications. If this scenario does occur, Henry Ford pharmacy staff will present your options and help you locate your contracted pharmacy to fill the prescription(s).

Q. Why should I register for an online account?

A. Registering your account online makes it easy to manage your medications and view your prescription history. You can order refills online, get convenient refill reminders, medication information, and obtain patient statements for tax purposes.

Q. Can I check the status of my prescription online?

A. Yes. Online members can view prescriptions that are currently being filled as well as prescriptions that are eligible for refills.

Q. Am I able to view my prescription history online?

A. Yes. Once you create an online account, you will be able to view your prescription fill history as well as any prescriptions currently on your profile.

Q. Where can I download the Henry Ford Mobile App for my smart phone?

A. The FREE mobile app can be downloaded at Apple’s App Store or the Google play store.

Q. Does my prescription need to be written by a Henry Ford Prescriber in order to use a Henry Ford Pharmacy?

A. No. We accept prescriptions written by any prescribers.